Managed Azure
Managed Azure Service
Netox’s Managed Azure service, provides a secure and scalable Azure service platform in the Microsoft cloud.
Our management service is suitable for businesses of all sizes and at different stages of cloud deployment, from a new Azure environment to the more demanding needs of an existing environment.
Netox’s management service covers:
The services enhance the visibility and detection capabilities of your organization’s cybersecurity. They reduce cybersecurity risks and vulnerabilities, improve response to security incidents, as well as the organization’s cybersecurity resources, and increase cost-effectiveness.
Component
Description
Service levels
Work to fix the problem in the Azure platform begins in accordance with the service level agreement (SLA). The SLA is in force when the problem in question prevents or hinders normal operations in production.
Azure support services
Support work may include responding to tickets and alerts, handling tickets and alerts, environmental recommendations, and maintaining and updating monitoring.
Secure monitoring
Azure services are monitored for data security recommendations.
Performance monitoring
The performance of the selected services will be monitored. The monitoring is resource-specific and Azure domain-specific. Common metrics include throttling HTTP responses and message queues.
Availability monitoring
The availability of selected services is monitored to ensure their accessibility. The monitoring is resource-specific and Azure domain-specific.
Platform monitotring
The Azure platform is monitored for service problems, updates and changes. The monitoring is resource-specific and Azure domain-specific.
Root cause analysis
Netox uses alarms and telemetry to locate root causes and improve monitoring capabilities.
Further consulation
In addition to the Managed Azure continuous service, Netox can also provide a wide range of other services, including training, data security assessments, cost optimisation, management support, and Azure architecture design.
Service reporting
Netox will produce reports on the service, which will enable us and the customer to monitor and verify the status of the activities covered by the service.
Monthly cost analysis
The costs of the services provided by the Azure platform are monitored as part of the activities of the operational steering group.
Our related services
Contact us
We’ll be happy to help regarding our Microsoft services.
