Social responsibility

At Netox, how well our company is doing begins with our employees, and shows in the quality of the services we provide. Here every employee is valued as an individual, and treated accordingly. We value diversity and different views, and promote an egalitarian working culture.

We also care about the impact of our activities on society and our customers, and these considerations are important in choosing our partners and subcontractors. Naturally, social responsibility at Netox also extends to the quality and reliability of our services.

 

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Netox’s ethical principles

Our values – quality, responsibility and respect – shine through in everything we do. Customer satisfaction is everything to us, which is why constantly improving our services and operations is a key part of our daily work. We are trustworthy and act responsibly towards our customers, employees, partners and other stakeholders. 

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Whistleblowing channel

Business responsibility and risk management are vital for Netox. We comply with ethical principles and the Act on the Protection of Persons Reporting Infringements of European Union and National Law (1171/2022; “the whistleblower act” for short), which entered into force on 1 January 2023 and implements the European Union Directive on the Protection of Whistleblowers (Directive (EU) 2019/1937).

Netox uses an anonymous whistleblowing channel, WhistleB. Our employees, partners and other stakeholders can use it to report any potential misconduct that comes to their notice. The channel is for reporting suspected abuse only, and reports must always be made in good faith. All reports are treated confidentially by the Netox whistleblowing team.

Reports can be submitted either anonymously or under the whistleblower’s own name. We hope that any shortcomings in our operations are reported to us immediately. The channel can be used to report infringements like the following:

  • bribes and inappropriate gifts
  • infringements of competition law
  • breaches of data protection legislation
  • financial irregularities
  • discrimination or harassment
  • environmental infringements
  • other serious violations of legislation or Netox’s code of ethics.

The whistleblowing service is a secure platform provided by a third party that does not store metadata or IP addresses. This ensures the complete anonymity of whistleblowers. Whistleblowers will be given IDs for communication with the Netox team. Reports are only visible to the team and to selected parties, and all cases are handled with respect for the interests of the parties involved. Once a case is resolved or the information is no longer needed, the personal data is deleted.

Enviromental responsibility

At Netox, environmental responsibility extends to everything we do. This means that our services and processes are as efficient as possible in terms of the use of energy, natural resources and raw materials.

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