From Physiotherapist to Backup Manager

Teemu Hantunen’s career path at Netox shows how curiosity and a willingness to grow can lead to increasing responsibility. Before joining Netox, Teemu worked as a physiotherapist. Today, he serves as a Backup Manager, having progressed from one role to another through hands-on work and continuous learning.

Sometimes career decisions are sparked by small observations that stay with you for years. For Teemu Hantunen, Netox became familiar through a customer relationship long before he ever applied for a job there.

– I was physiotherapist in my previous life. We used Netox’s service desk at my workplace at the time. The experience left a very positive impression. It was always easy to get in touch, and things were handled smoothly, Teemu recalls.

When a career change later became relevant, Netox was immediately the kind of place where he could see himself working. An open application eventually led to him starting at Netox in spring 2022 as a Support Specialist.

A workplace where you can progress

At Netox, Teemu’s career has developed quickly. From Support Specialist, he moved on to System Specialist and then to Backup Manager in spring 2025. Each step has brought more responsibility and the opportunity to influence how services are built and developed.

– My progression has felt quite natural. When you show interest in developing yourself and taking on more responsibility, you’re genuinely given the opportunity to do so.

As a Backup Manager, Teemu is responsible for maintaining clients’ backups and delivering the service. He is also part of the data center and capacity team, which ensures that Netox’s infrastructure remains reliable and up to date.

– My days usually start with getting an overview of the situation. First thing in the morning, I go through the emails and make sure everything in the systems is running as it should. If there are tickets or something needs fixing, we tackle it right away.

As the day progresses, the focus shifts toward larger projects, development work, and collaboration with customers.

– There’s no time to get bored here. There’s always something to investigate, develop, or move forward. It’s not enough that things work today. You have to think about how they’ll work tomorrow and next year as well.

Growth, autonomy, and trust

If you want to grow, you’re genuinely given the opportunity to do so.

At Netox, learning and self-development are not occasional side projects but part of everyday work. Employees have access to training sessions, courses, and seminars, as well as time for independent study, testing new solutions, and exploring systems.

– If you want to grow, you’re genuinely given the opportunity to do so.

At the same time, the work comes with a high level of autonomy and trust. Teemu’s team works across several locations, yet collaboration runs smoothly. Regular team meetings, office days, and shared gatherings keep the team connected.

The workday is flexible, too. Employees can structure their day according to their life situation, as long as responsibilities are taken care of. Well-being is also taken seriously.

– If the pace gets too intense, we talk about it. My manager will step in and remind me to slow down if needed.

No unnecessary formalities

According to Teemu, one of the defining features of Netox’s culture is its low hierarchy and open communication. The bureaucratic, rigid atmosphere often associated with large corporations is noticeably absent. The threshold for talking to anyone is low.

– It’s not like management only talks among themselves. You can have a direct conversation with anyone about pretty much anything.

In Teemu’s view, Netox is a good fit both for those entering the field and for more experienced professionals.

– If you’re at the beginning of your career and want to learn, this is a great place to get hands-on experience in IT. And if you’re more experienced, it’s a good environment to challenge yourself and develop things further.

The common denominator among everyone at Netox is a desire to grow and to keep improving.

– There’s a real drive here to do things better every time. We’re always thinking about how we could do it a little smarter next time, Teemu concludes.