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What happens when a service disruption hits unexpectedly? When the supply chain stumbles or a crisis strikes mid-workday? At Netox, the answer is simple: the services continue. Because we’ve prepared for it.

That’s why we’re ready for the next step – ISO 22301 certification. A recognition that confirms what our customers already know from experience: you can rely on us, no matter what.

This is not just another standard. ISO 22301 is an internationally recognized benchmark focused on business continuity management. It challenges organizations to ask: what if everything doesn’t go as planned? There needs to be a Plan B – and preferably Plans C and D as well – and they must work in real-life situations.

Here’s what’s driving us toward certification:

1. Being prepared is the new normal – and anticipation is the key

The standard requires us to identify risks and build the operational models that ensure our services remain up and running – or recover fast. Service disruptions aren’t just technical issues; they’re breaches of trust. That’s why we don’t leave anything to chance. We plan, test, and prepare in advance – so our customers can sleep soundly at night.

2. Rock-solid documentation and constant testing

Our business continuity and recovery plans are not just paperwork. We train, test, and refine them continuously, keeping our expertise sharp and our processes ready. These plans must function seamlessly when they’re needed most – not just look good in theory.

3. Everyone at Netox is onboard – from the start

Business continuity isn’t the job of one team. It’s embedded in our culture. We train our entire staff, making sure everyone understands their role when things don’t go according to plan. That’s how real resilience is built.

4. The certificate is a signal of responsibility

ISO 22301 is more than a seal on the wall – it’s a promise that we’re ready. Today, tomorrow, and the year after. Our customers’ business deserves nothing less than our best.

The journey continues – and we’re aiming high

Netox has a clear goal: to become the leading IT service provider in the Nordics. ISO 22301 is just one milestone on that path – but for us, it means we can provide our customers with even more reliable, responsible, and impactful services.

Continuity isn’t a project – it’s the foundation of our services. ISO 22301 gives us a strong framework to improve what we already do best: ensure our customers can sleep peacefully, even when the world is in turmoil.”
Niko Candelin, CRO & Co-Founder, Netox


Interested?

Contact us to learn more.

Mikko Pöyry.

Mikko Pöyry

Vice President, IT Services

Niko Candelin

Chief Research Officer



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